Demonstrate Top Quality Practices With the CMQ Certification

Course overview

The Certified Manager of Quality/Organizational Excellence (CMQ/OE) is a professional who leads and champions process-improvement projects in a range of service and industrial contexts, from small enterprises to multinational corporations. These initiatives might have a regional or worldwide focus. A Certified Manager of Quality supports strategic planning and deployment projects, leads team efforts to establish and monitor relationships with customers and suppliers, and aids in the creation of measurement tools to assess organizational improvement.

The CMQ should be able to manage projects and human resources, motivate and evaluate personnel, assess risk, analyze financial conditions, and use knowledge management methods and approaches to address organizational difficulties.

MindCypress provides an Instructor-led Live Virtual Classroom training given by highly qualified industry experts. With online training, learners get the opportunity to connect with other learners across the globe. The experience of the expert trainers helps in providing an in-depth understanding to the learners. Learners get eBooks of ASQ CMQ. To ensure everyone is on the same page, MindCypress provides recorded videos of live sessions which have a lifetime validity.

Career Benefits

Enhanced Professional Credibility
Career Advancement Opportunities
Expanded Job Prospects
Increased Earning Potential
Networking Opportunities
Continuous Professional Development

Who Should Attend

Quality Managers
Quality Auditors
Quality Assurance Analysts
Supply Chain Managers
Operations Managers
Quality Engineers

Course Structure

Day 1 Training and Development	Day 2 Supply Chain Management
Training and Development	Supply Chain Management
Training Plans	Supplier Selection and Approval
Training Need Analysis	Supplier Risk Management
Training Material, Development, and Delivery	Supplier Communications
Training Effectiveness and Evaluation	Supplier Performance
	Supplier Improvement
	Supplier Certification, Partnerships, and Alliances
	Supplier Logistics and Material Acceptance

Day 3 Customer-Focused Organization	Day 4 Quality Management Tools
Customer Identification and Segmentation	Problem-Solving Tools
Internal Customers	The Seven Classic Quality Tools
External Customers	Basic Management and Planning Tools
Customer Segmentation	Process Improvement Tools
Qualitative Assessment	Innovation and Creativity Tools
Customer Relationship Management	Cast of Quality (Coq)
Customer Needs	Process Management
Customer Satisfaction and Loyalty	Process Goals
Customer Service Principles	Process Analysis
Multiple and Diverse Customer Management	Lean Tools
	Theory of Constraints (TOC)
	Measurement: Assessment and Metrics
	Basic Statistical Use
	Sampling
	Statistical Analysis
	Measurement System Analysis
	Trend and Pattern Analysis
	Process Variation
	Process Capability
	Reliability Terminology

Day 5 Customer-Focused Organization
Management Elements and Abilities	Roles and Responsibilities of Leaders
Roles and Responsibilities of Managers	Change Management
Leadership Techniques	Empowerment
Risk Management	Knowledge Management
Communication Skills and Abilities	Communications Techniques
Interpersonal Skills	Communications in a Global Economy
Communications and Technology	Project Management
Project Management Basics	Project Planning and Estimation Tools
Measure and Monitor Project Activity	Project Documentation
Quality System	Quality Mission and Policy
Quality Planning, Deployment and Documentation	Quality System Effectiveness
Quality Models and Theories	Quality Management Standards
Performance Excellence Models	Other Quality Methodologies
Quality Philosophies

Learning Outcomes

Learn the basics of the quality management system and put them to use at work.

Learn the fundamentals of process improvement techniques and quality management principles.

Study the ideas of continuous improvement, industry standards, and planning and designing a quality management system.

Acquire knowledge of measuring and interpreting key performance indicators to evaluate the efficacy of procedures.

Learn the ideas and ideas behind modern quality tools, methodologies, and practices.

Learn to use the most recent software tools effectively for data analysis, process improvement, and other quality-related tasks.

Learn how to manage quality tools, root cause analysis methods, and corrective action plans.

Gain a thorough understanding of the procedures used to evaluate, scrutinize, and audit a quality management system.

Learn how to maintain and operate a quality management system efficiently.

Gain knowledge of the professional obligations connected to the Certified Quality Manager Certification.

Get In Touch

Contact Address

USA: 19 Walker Ave STE 201 Pikesville MD 21208
UAE: Mindcypress Marketing Management Services LLC Empire Height A, 9th Floor, Business Bay, Dubai

Email: support@mindcypress.com
Phone No.: + +1 (607) 208-7944
WhatsApp: Call: +971-52-356-0087
Website: www.mindcypress.com

What our delegates have to say about us ?

“ The trainng has been very interesting and insightfull ”

Olugbamigbe Samson Oluwasanmi

“ Great class,great lecturer,,though I felt you guys should need to include more examples otherwise it is really helpful session. ”

Munuve John masika

“ This program has been resourceful and hand on real businss problem. ”

Oluyomi Adekanmi

“ An interesting and exciting program really value adding given the interactive nature and practical session that highlight the essentials of modeling and deep knowledge of accounting and finance etc. ”

Olatunji Odesanya

“ I have enjoyed the training course and it will help me to manage projects in future. All my questons about project management has been fully answered and I want to thank the training team for the opportunity. ”

Thaddeus Wafula

Certified Manager of Quality/Organizational Excellence (CMQ/OE)

Call & WhatsApp: +1 (607) 208-7944

Enquiry Form